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About Crown Casino Crown Rewards
About us
About Crown Rewards
At Crown Rewards, we bring our hotels, restaurants, entertainment venues and eligible casino experiences together through one membership program. We recognise members with Crown Rewards Points, personalised offers and tier-based privileges across Crown Melbourne, Crown Perth and Crown Sydney.
Our program is built around five membership levels: Member, Silver, Gold, Platinum and Black. Members can earn Points through eligible stays, dining, shopping and casino play, while Status Credits track progress towards higher tiers and additional recognition.
What We Bring Together
- • Crown Rewards Points for eligible member activity.
- • Personalised offers across participating Crown destinations.
- • Tier-based hotel, dining and parking privileges.
- • Selected casino promotions and member experiences.
- • Convenient account access through the Member Hub and Crown app.
Benefits, Point rates and participating facilities may vary between destinations and membership tiers. We present the key details of Crown Rewards clearly, including how Points work, how tiers are assessed and which conditions apply to current member offers.
Frequently Asked Questions
Crown Rewards services are provided by the relevant Crown property. Crown Melbourne, Crown Perth and Crown Sydney each manage the transactions, facilities and member experiences available at their respective destinations.
No. Our program covers a wider selection of Crown experiences, including eligible hotel stays, restaurants, bars, shopping, entertainment, events and casino play. Available earning and redemption options depend on the participating facility and destination.
No. Crown Rewards is our broader loyalty program, while access to certain casino areas may require separate approval or membership. Holding a Crown Rewards account or membership tier does not automatically provide entry to every part of a Crown property.
Members can manage account information through the Member Hub and Crown app or visit a Crown Rewards desk at the relevant property. Desk locations and opening hours vary, although the Atrium Crown Rewards desk at Crown Melbourne operates 24 hours a day, seven days a week.
Current Crown Rewards rules, Crown Wallet conditions and card-related policies are available through our official terms and conditions section. Members can also request information from a Crown Rewards desk at the relevant destination.